Coppell TV Repair LLC offers the EEPROM IC containing the firmware for LG 31MU97Z-B main board 63402701 / 31MU97 / LM41C / EBU63402701.
The EAX number above is the PCB number, which is not unique as one PCB can be used in different models with different features and even used in by different manufacturers, so it should NOT be used for reference in the context of searching for a proper EEPROM replacement!
You should instead use the appliance monitor (31MU97Z-B) and/or the unique product number for the main board for this monitor -63402701 in this case.
Simply put, this EEPROM is ONLY guaranteed to work with LG 31MU97Z-B only and not with any other models even if they have the same board inside!
Please read carefully the below information and specifically the warranty conditions section.
Do not hesitate to ask if you have questions and good luck with your repairs!
Kit ID: CTVRK-PB-NO-0134Z
Kit contents: The EEPROM IC205 found on LG main board 63402701 in LG 31MU97Z-B (back of the board) .
The IC you will receive may be from a different manufacturer from the one on your board, but it will be fully compatible and containging the proper firmware.
Difficulty level: Easy to medium. The memory IC requires soldering by experienced technician with quality soldering tool.
Generic firmware failure symptoms: As with most if not all other cases for failed firmware there is no simple and definite way to test confirm the problem is there, let alone only there. Below are some symptoms we've seen caused by a defective memory IC however you should bear in mind other failures may lead to the same symptoms.
- A totally dead TV; this is actually model specific. Some older TVs have separate standby processor and most newer models use a single processor for standby and full operation mode. A bad firmware (or bad clock generator, for example, or bad solder joint on the processor) could leave the entire board dead.
- Some TVs may be blinking a number of time and pausing or just continuously blinking , in either case not responding to any button. Some may respond to the power on only to start the blinking procedure again.
Repair service offered: Yes. If you consider the job too difficult or like to use the benefits of the warranty our repair services carry (and which our repair kits do not) search at our site for a risk free repair service for LG 31MU97 main board. If you do not see a listing at our website please contact us to resolve the problem!
Coppell TV Repair LLC does not guarantee that this product is all that is needed to resolve the problems with your TV.
Most of the repair kits we offer are based on first hand experience servicing boards at our repair facility.
Over time they may get expanded with our own experience or information from manufacturer service bulletins, customer feedback etc.
Yet failure can be unique and there can not be guarantee that what has worked one, ten or even hundred times will also work the next one.
Just as important, every repair involves about equal portion of quality of parts and quality of worksmanship and as we have no control over the worksmanship quality unless we are the ones performing it we would be unwise to provide warranty of the products utilized by that worksmanship.
As such, no warranty is offered on this product once the components in it are soldered on a board.
If you would like warranty please see if a REPAIR SERVICE is offered instead of a kit. Unless otherwise noted all our repair services do come with a standard warranty.
SHIPPING AND HANDING
Products will usually ship on the next business day after purchase is placed and paid. Unexpected delays may occur. If you do not receive a tracking number or message from us within 3 business days after purchasing please contact us.
When shipping method is specified during payment it is our first choice to utilize that method for shipping.
Yet sometimes it is not possible or may result in delays, e.g. a late Friday FedEx shipping of inexpensive and durable product may have a chance of being shipped in Friday than the following Monday; in such cases we reserve the right to substitute FedEx Ground with USPS Priority and, in some very rare cases, USPS First Class service. If shipping costs differ significantly you are in your right to contact and request price adjustment.
When shipping option for the order is "Free shipping" we will usually utilize cheapest available method.
See below for important disclaimer regarding the USPS First Class Mail packages.
We do not advertise delivery time and do not take responsibility for delays to packages as long as tracking information proves they have been shipped in a timely manner by us.
Be advised that the following delivery services are NOT insured per USPS policy:
- Domestic: USPS First Class;
- International: First-Class Package International™, Priority Mail International® Flat Rate Envelopes and Priority Mail International® Small Flat Rate Boxes; services to some countries may also not be covered, for details read the USPS article on the subject.
What this means is that if you choose any of the above services as your delivery method you agree to hold us free of claims against loss of value should your package gets damaged or lost in the carrier system as long as the tracking information by the carrier shows the package was accepted by them and processed into their system.