Coppell TV Repair offers a REPAIR SERVICE for power supply board PLHL-T722A / 2300KEG033A-F as shown on the picture and made by LG for Philips.
REPAIR SERVICE means that you have to send in a malfunctioning board which we will diagnose, service, test and return back to you.
HOW DOES IT WORK
Advertised price is the maximum price you will pay and includes the return shipping costs.
You start the process through the orange button on the page by filling a short form with your contact information and a brief description of the problem.
An email with shipping instructions is automatically sent once you submit the form to the email address you provide.
You then package and send the board to us. You pay for the shipping to a carrier of your choice and nothing to us at this point.
Once we receive the board and open the box we test it and act depending on what we find out.
If the board arrives in working order you will be charged with a a diagnostic fee of up to $25 plus the return shipping costs, i.e. less than the advertised repair cost.
If the board is bad then we attempt to repair it.
If we succeed we send a payment request for the amount specified in the listing.
If we fail to we send you an email with details and usually only request that you pay for the return shipping and nothing else.
Please make sure your TV has the same board before proceeding with this service or contact us if yours is different to see if we offer repair service for it.
BOARD FAILURE SYMTOMS
Failure in this board is usually indicated by a completely dead TV (no front LED even available) or a random shutdown of the TV while working or just a pair of clicks (click on and then click off) upon attempt to turn on the TV, or a fast clicking by the board or a TV taking time to turn on or turning off by itself after a while.
Some of these symptoms can be caused by other boards too, though, so do not jump into conclusions!
SERVICE TIME
Typical turnaround time is 2 business days. It is not guaranteed, though, as we can't control the volume of boards that arrive on a given day or the damage on the board.
Sometimes the damage extends beyond the common failures that this service covers for a fixed price. Unfortunately, there is no easy way to know that upfront. We try to repair everything that comes our way - this is our business - but when we break even on a board we will contact you and tell you that it is not worth repairing. In those rare cases we will return the board restored in to the best of our abilities to its original state, issue refund and ask you to cancel the sale on eBay.
It is not a nice experience for either side, but it is part of the business and it is best that we both know it upfront.
If a board arrives working you will only be liable for the return shipping costs, a fixed $20 diagnostic fee and whatever transaction fees eBay and PayPal incur on the transaction. You will receive back the rest.
REQUIREMENTS FOR THE BOARD(S) SENT IN FOR SERVICE
The board(s) we receive must be physically intact and must have not been tampered with or serviced before.
The advertised flat rate for repair service is only valid when the above conditions are met.
Exceptions are possible and often applied for minor repair attempts, but we reserve the sole right to judge if and when we would consider a repair minor.
If we receive board(s) that fails the above conditions we will contact the sender and usually offer two options: 1) returning the board(s) for the sole cost of the return shipping; or 2) continuing the repair service at a higher cost in case of success.
It is also possible, depending on the condition of the board, to eliminate the second possibility and just flat our reject having to service the board.
Subject to situation and availability we may also recommend replacement of the board, again at the higher than advertised price for repair.
In all cases you will have the option to receive your own board(s) back for the sole cost of the return shipping.
For other useful information check out the other articles at http://blog.coppelltvrepair.com or our main site http://www.coppelltvrepair.com .
