Coppell TV Repair LLC offers an exchange service for the main board 3642-0552-0150 / 3642-0552-0395 as shown on the picture and used in VIZIO VW42LFHDTV10A LCD TV.
The board you will receive will be a used one, possibly returned by another customer like you and subsequently serviced, upgraded and tested by Coppell TV Repair LLC.
Once you receive it and have your TV up and running again you can send the old board back to us to get additional credit (see the trade-in section below for details) and also give a chance to the next person in your position to get a functional board.
IMPORTANT: PLEASE MAKE SURE THIS IS THE BOARD THAT YOUR TV NEEDS BEFORE PLACING AN ORDER!
OPEN THE TV AND COMPARE THE BOARD YOU HAVE TO THE PICTURE IN THIS LISTING BEFORE PLACING AN ORDER!
1) TV shows the normal yellow Vizio logo, but does not respond to any commands
2) TV responds to power on command by switching from yellow to white, but then stucks there and neither powers up completely nor can be shut off (back to yellow indicator) and needs to be disconnected from AC power
Unless otherwise explicitly stated elsewhere in the listing the boards we sell come with a standard 90 days warranty.
Customer is responsible for return shipping and Coppell TV Repair LLC is responsible for shipping back to customer. Returned boards subject to exchange, service or refund, subject to availability and agreement by Coppell TV Repair LLC and customer.
Returned boards must carry the Coppell TV Repair LLC identification stamp or label and must not have been damaged, modified or otherwise tampered with in order for warranty coverage to remain in force.
Boards returned with request for refund / order cancellation will be subject to restocking fee covering forward shipping cost, transaction cost and $10 fee for the board testing needed prior to slating it for sale again.
SHIPPING AND HANDING
Ships within 1 business day.
We ship every business day M-F.
Items under 14 oz are normally shipped with USPS First Class mail unless other option was available and chosen during checkout.
Packages of 1 lb. and above are shipped USPS Priority, FedEx Ground/Home or FedEx SmartPost, subject to our decision.
ATTENTION INTERNATIONAL CUSTOMERS: If your order is accepted by our store and your address is outside United States you may not be able to track package delivery progress once it leaves the country. The United States Postal Service (USPS) does not provide tracking information to some countries unless the shipment is the most expensive Express type, which is usually too expensive to justify using. You can accept that condition and strip Coppell TV Repair LLC of responsibility to the delivery status of your package provided we show it was shipped and processed by a courier in a timely manner. Or you can contact us prior to ordering and inquiry for delivery confirmation shipping method, which, again, usually costs an arm and a leg compared to the simple USPS First Class shipping.
REQUIREMENTS FOR RECEIVING CREDIT FOR YOUR OLD MODULE
Upon receiving and installing the purchased module you can return your old one to receive the advertised credit.
The credit will normally be issued as a partial refund towards your original payment; when this is impossible or inapplicable we may use other forms of payment such as PayPal or check.
It takes 2-3 business days after the delivery of your board to us for it to be processed and the refund issued.
In order to receive the full advertised credit the returned dud must meet all of the following conditions:
1) It must be sent back within 14 calendar days of the delivery of the module you purchased from us, both per carriers' records. Make sure you keep your tracking number, you may need it!
2) The board must arrive in good physical condition allowing subsequent electrical repair and reuse of the board. Sometimes when components fail and burn they also leave burn marks on the board. Most of the time such traces are not affecting the ability to restore the board's functionality, but in some extreme cases this may be a problem.
3) The board must not have missing or replaced components or have otherwise been tampered with.
Exceptions vary from all 3 listed conditions, but we reserve the right to be the judge on whether your board qualifies for an exception.
If a board arrives that does not meet the above conditions and we do not consider it appropriate for extension we will contact you and offer you to get it back for the sole cost of the return shipping and/or offer you a trade-in price we consider reflecting its condition.
The returned module must arrive in good physical condition and without previous traces of repairs or tampering in order to qualify for the full advertised credit.
Modules that do not meet those criteria will be subjected to partial refund or no refund at all (depending on their condition and trade-in value).