Coppell TV Repair offers a REPAIR SERVICE for some common problems found in Vizio VX37LHDTV10A LCD TV and caused by its main board 3637-0012-0150 as shown on the picture.
REPAIR SERVICE means you have to pull out and send one or more modules from your Vizio TV so that we can service, test and return them back.
Please note: Vizio VX37LHDTV10A comes in several different internal implementations! Do not assume that this is the board you have in your TV - verify and make sure it has the same number on a white label as the one this listing is for!
Failure symptoms
Many different problems may occur in the main board and we can not list let alone address all of them.
As a rule of thumb if the TV shows signs of life (front led activated), but does not respond to commands or responds partially (e.g. turns on, but can not be turned off) then there is a good chance the problem is in the main board.
Backlight inverers are also known to fail in this Vizio as well as the power supply board...so it is really hard to give one specific description that will ensure that you can identify and send the faulty board.
If TV comes on and stays on and responds to power off command and only the display is dark then chances are the backlight inverters are bad or, less likely, the power they are being supplied is missing.
If the TV is completely dead (no front LED) then it is more likely a power problem than a main board and definitely not an inverter problem.
If in doubt use our consulting service or forum to ask for more details.
Required modules
To use this service you will need to send us the main board 3637-0012-0150 as shown on the picture.
Note that the same PCB board identified by the 0171-2272-2213 number printed at its top is used for several different Vizio models.
As a rule of thumb we can service that PCB board, but this particular listing is for the variation of the PCB used in the Vizio VX37LHDTV10A TV.
The unique identifier for that modification is printed on a white label located at the upper left corner of the board: 3637-0012-0150 (3C).
Processing time
Typical processing time for the repair is within two business days; if we have any probems that require more time (be it overload or technical problems) we will contact you with an update and request for more time.
We have a fairly high success ratio, but we still do not guarantee success; if we can't get the board to work, though, you will not need to pay.
Service and payment
This listing offers a flat rate fee for the repair of the listed modules provided the requirements of this listing are met.
We only charge that flat rate if the board arrives in good condition (per requirements below), tests bad and we are successful repairing and testing it afterwards.
The flat rate includes the return shipping charges within continental USA or anywhere to where USPS delivers at the same flat rate as within continental USA. We may use USPS Priority, UPS Ground or other comparable service.
If we can not repair the board we will report that to you and ask if you want the board back. If you do then you will only be asked to pay for the return shipping charges. We will not charge any service or diagnostic fees.
If the board arrives functional we will again report that to you and will charge a minimal diagnostic fee of up to $25 plus the cost of return shipping. Exact course of action will depend on your decision and our ability to provide help resolving the issue with the TV.
Board requirements
We ask that the board arrives here in good physical condition and without traces of tampering. If someone (other than us, that is) has already attempted to service the board then please contact us with a description/pictures and do not directly place an order. We reserve the right to refuse service to boards that have signs of repair attempts.
If you have any questions do not hesitate to ask.
Warranty
Boards that meet our requirements, are accepted for service and are serviced and tested successfuly have a standard 90 days warranty covering parts and labor.
If an issue occurs during warranty customer sends the board back at their expense and we service, exchange or refund and return the board back to customer at our discression and ability. In other words customer is only responsible for paying the shipping of the board to us.
If a board arrives that does not meet our criteria , but we still consider it possible for repair we contact customer and ask if they want to proceed with the condition that warranty will be stripped in case of successful board repair.
In other words we may accept for service boards that have been tampered with and if we do we definitely do not offer warranty if they get successfuly repaired.
